Responsible Gambling

Keeping gambling manageable

Treat gambling as entertainment and consider regularly how it affects your life. Missing work or education, hiding gambling debts, using your last available money or withdrawing from friends and family can signal a problem. If play no longer feels comfortable, contact the safer gambling team. Spending within a budget does not remove the need to consider the effects on your time, relationships and wellbeing.

Financial boundaries

You can choose daily, weekly or monthly limits for your Bezy account. In Great Britain, a gross deposit limit counts deposits without offsetting withdrawals. A net limit instead deducts eligible withdrawals when calculating the amount used. Daily and weekly boundaries follow Greenwich Mean Time, and monthly periods follow calendar months. Unused allowance expires when the period resets.

A reduction applies immediately. To increase or remove a limit, allow 24 hours, then sign in again and confirm your request. Without that confirmation, the previous restriction continues. If you have several limits, the tightest restriction governs. Limits extend to identified existing and future accounts on participating sites managed by Jumpman Gaming Limited.

Pausing your play

The account gambling controls are available at any hour. You can apply a break yourself or ask customer support to arrange one. Available periods include 24, 48 or 72 hours, one, two or three weeks, and one month. You can also choose a period no longer than six weeks. This pause restricts the selected brand, with gameplay access restored automatically afterwards.

Choosing self-exclusion

An exclusion must last six months or longer. You can submit it using account tools or by emailing support with the duration you want. Access cannot be restored before that period finishes. Within 24 hours, the exclusion extends across your accounts with the operator. Do not create another account during the exclusion, including during that initial interval.

Any remaining cash is returned after necessary verification. Reopening is not automatic when exclusion expires. You must request access again, followed by a cooling-off interval of one day. Ordinary account closure is a different process and does not replace these restrictions.

Wider exclusion with GAMSTOP

GAMSTOP offers a free exclusion scheme covering online gambling companies licensed in Great Britain. You cannot use your gambling account while registered with the scheme. Keep your registration details accurate and current so matching can work effectively. Do not try to bypass exclusion by changing account information or opening further accounts.

Session reminders

A reality check measures elapsed session time from your opening wager. Messages then repeat at the interval you selected. At each reminder you can finish the session, inspect your transaction history or continue. The reminder gives you an opportunity to decide how much more time you want to spend playing.

Support beyond your account

You can speak to GamCare on 0808 8020 133 or the Samaritans on 116 123. Beacon Counselling Trust also provides help. To restrict access on devices used by children, filtering options include Net Nanny and the blocking software resources available through GamCare.